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{"ID":88,"SpaceID":2,"PageID":10,"HasCommentsThread":false,"SeoTags":{"OpenGraphTags":[{"ID":"og:title","Name":"Frequently Asked Questions"},{"ID":"og:type","Name":"website"},{"ID":"og:url","Name":"https://www.itchenspitfiresrc.co.uk/Cms/Spaces/PUBLIC/Frequently+Asked+Questions"}],"NonOpenGraphTags":[]},"Path":"Frequently+Asked+Questions","Title":"Frequently Asked Questions","Author":{"ID":4,"Name":"Christopher Puzey","CompanyName":null,"HasEmail":true},"Version":4,"IsDraft":false,"IsOldVersion":false,"PublicationDate":"14/09/2023 13:35","VersionDescription":"v4 - Christopher Puzey","HideHeader":false,"IsFullWidth":false,"ThemeCode":null,"BackgroundColour":null,"JumpLinks":[],"Blocks":[{"Columns":[{"Width":12,"WidthClasses":"col-md-12 col-sm-12 col-xs-12","Elements":[{"ID":1475,"Type":"HTML","Content":"\u003cp\u003eWe understand people who are considering joining the club or are completely new to the athletics club scene may have lots of questions and concerns. These may be about training, club sessions, the speed of our groups, what is expected and much more. Below you will find the answers to some of the most common questions. If you don\u0027t find what you\u0027re looking for here, we are always happy to answer questions by emailing our membership secretary at \u003ca href=\u0022mailto:isrcclubfees@gmail.com\u0022\u003eisrcclubfees@gmail.com\u003c/a\u003e and they will be more than happy to help you.\u003c/p\u003e\n\u003ch3\u003e Can I just turn up then and take part?\u003c/h3\u003e\n\u003cp\u003e A. Yes. There is no need to book in! Just turn up and ask one of our Itchen Spitfire Run Leaders; you will recognise them by their bright run leader\u0026nbsp;tops. They will have a brief chat with you to find out about your current ability and advise which group would be best for you. If you are thinking of joining us we would be happy for you to come along to two free taster sessions to give you the chance to experience the different sessions we have to offer. We have runners of all abilities and we welcome everyone to run with us. If you like what you see after your two taster sessions and wish to join the club to continue running with us please see our Become a Member pages for more information. Everyone is really friendly and, before a session, they are likely to all be chatting amongst themselves. Don\u0027t worry though, you will soon feel like part of the Itchen Spitfire RC family. \u003c/p\u003e\n\u003ch3\u003e I am already a member at another club, but you are closer to me; can I run with you?\u003c/h3\u003e\n\u003cp\u003e A. Yes you can, you can always use us as a second claim club. \u003c/p\u003e\n\u003ch3\u003e Do I need to get fit before I come along?\u003c/h3\u003e\n\u003cp\u003e A. It is also recommended that if you cannot yet run a 5k, you join our beginners sessions. \u003c/p\u003e\n\u003ch3\u003e Do you have male and female members?\u003c/h3\u003e\n\u003cp\u003e A. Yes, we welcome members of all genders! We have a good friendly spirit around the club, so regardless of gender we are all Spitfires! \u003c/p\u003e\n\u003ch3\u003e How much is it to join?\u003c/h3\u003e\n\u003cp\u003e A. We have a number of membership options available all of which are outlined in the membership forms which can be found here: \u003ca href=\u0022https://www.myclubhouse.co.uk/ItchenSpitfires/Registration/Register?isSlotReAssignment=False\u0022\u003eBecome a Member\u003c/a\u003e. When renewing your membership, you will need to consider whether you also want to affiliate to English Athletics at an additional cost.\u003c/p\u003e\n\u003ch3\u003e What benefits do I get from my membership of ISRC?\u003c/h3\u003e\n\u003cp\u003e A. You get access to Tuesday and Thursday night training sessions, as well as any other sessions we run for club members.\u003c/p\u003e\n\u003cp\u003eYou will also be able to take part in the CC6 and RR10 series of races, which are available to Club runners only and are free of charge. (You don\u0027t need to be affiliated to England Athletics to take part in these races.)\u003c/p\u003e\n\u003cp\u003eIn addition to this, ISRC has a vibrant social side and we encourage all members to participate in all the social activities which include seasonal social runs, quiz nights, an annual celebration night, pub trips, picnics and so on. We are open to all suggestions so, once you are a member you\u0027re very welcome to suggest and/or help organise social events for the club. \u003c/p\u003e\n\u003ch3\u003e What is UK affiliation?\u003c/h3\u003e\n\u003cp\u003e A. Affiliation provides insurance cover related to \u0027athletics activities\u0027, including training, competitions, administrative meetings and fund raising activities organised by a club. It allows you to compete in races you might not otherwise be able to enter, particularly track and field events, which are often exclusive to, affiliated athletes. There are also entry discounts on UK Athletics licensed road and multi-terrain events.\u003c/p\u003e\n\u003cp\u003eIf you run in the Hampshire Cross Country League or any championship events you will need to affiliate to participate. We will be entering events as a club that only affiliated athletes can enter.\u003c/p\u003e\n\u003cp\u003eIf you only wish to run socially, and take part in training sessions but not races, there is no need to affiliate. If you are a second claim member you should affiliate with your first claim club if necessary. \u003c/p\u003e\n\u003ch3\u003e What if I want to join mid year?\u003c/h3\u003e\n\u003cp\u003e A. Our membership year runs from 1st April through to the 31st March. You are welcome to join the club at any day; if you join after 31st December you will pay membership at a reduced rate shown on the Become a Member page. \u003c/p\u003e\n\u003ch3\u003e What time \u0026 days does the club meet?\u003c/h3\u003e\n\u003cp\u003e A. We meet every Tuesday \u0026 Thursday; sessions start at 6:45pm and we ask that you arrive as early as possible. Sessions normally last around 1 hour. Our meeting place is Woolston Millenium Garden, Bridge Road, Southampton SO19 9RH. \u003c/p\u003e\n\u003cfigure\u003e\u003ciframe src=\u0022https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2516.4019756709654!2d-1.3811252848261892!3d50.89777782953963!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4874713f2f151395%3A0x63fbc451fcc3ca42!2sVictoria+Rd%2C+Southampton+SO19+9RH!5e0!3m2!1sen!2suk!4v1498419067985\u0022 width=\u0022600\u0022 height=\u0022450\u0022 frameborder=\u00220\u0022 style=\u0022border:0\u0022 allowfullscreen=\u0022\u0022\u003e\u003c/iframe\u003e\u003c/figure\u003e\n\u003cp style=\u0022max-width: 601px;\u0022\u003e\u003cimg src=\u0022https://www.myclubhouse.co.uk/ItchenSpitfires/Client/Images/Cms/feather.jpg\u0022 data-image=\u00221\u0022 width=\u0022601\u0022 height=\u0022380\u0022 style=\u0022width: 601px; max-width: 601px; height: 380px;\u0022\u003e\u003c/p\u003e\n\u003ch3\u003e\u003cbr\u003e\u003c/h3\u003e\n\u003ch3\u003e What is the purpose of the club?\u003c/h3\u003e\n\u003cp\u003e A. The club serves several purposes; running with others provides safety in numbers and training in a social environment and can provide encouragement and competition for those that want to be competitive.\u003c/p\u003e\n\u003cp\u003eThe club exists to improve the health \u0026 well being of our members, many of our members join to get fit, lose weight, be social, train for a race and many just to have fun! \u003c/p\u003e\n\u003ch3\u003e What equipment do I need?\u003c/h3\u003e\n\u003cp\u003e A. This is a really common question! The great thing about running is it is a really cheap form of keeping fit; all you really need is some suitable clothing i.e shorts, T-shirt and some running trainers. For those that are new to running come along and try it out, but if you like it and start to increase the time you spend running we would recommend that you visit a running shop to receive a gait analysis, which will determine the correct style of shoe for your feet.\u003c/p\u003e\n\u003cp\u003eIn addition during winter when we train mostly in the dark we would require you to run in bright (ideally reflective) clothes and also use a running light of some description. If you need help or advice on what is best for you then please contact us and we can advise accordingly.\u003c/p\u003e\n\u003ch3\u003e But I cant run, do you have beginner groups?\u003c/h3\u003e\n\u003cp\u003e A. Yes, we periodically run beginners groups throughout the year. The course last 9 weeks, and will take you from non runner to a 5k run/race at the end of the term, after which we would then hopefully move you into our Thursday groups. There is a very small charge for our beginners, but all proceeds go towards club funds. \u003c/p\u003e\n\u003cp\u003e\u003c/p\u003e\u003ch3\u003eCan I run with my buggy or dog?\u003c/h3\u003e\n\u003cp\u003eA. No, Whilst we are big fans of babies and furry friends\u0026nbsp;unfortunately our public liability does not allow them to join us at sessions.\u003c/p\u003e\n\u003cp\u003e\u003c/p\u003e\n\u003ch3\u003e How do become an Itchen Spitfire?\u003c/h3\u003e\n\u003cp\u003e A: You need to fill in our online membership form, along with payment. You can find the membership form here: \u003ca href=\u0022https://www.myclubhouse.co.uk/ItchenSpitfires/Registration/Register?isSlotReAssignment=False\u0022\u003eBecome a Member\u003c/a\u003e \u003c/p\u003e\n\u003ch3\u003e I\u0027m moving clubs; what should I do?\u003c/h3\u003e\n\u003cp\u003e A.If you are moving between clubs you will need to initiate the club transfer on your EA portal. Please log into \u003ca href=\u0022https://myathletics.englandathletics.org/portal/Members/Login\u0022\u003ehttps://myathletics.englandathletics.org/portal/Members/Login\u003c/a\u003e. Your login details are your EA number.\u003c/p\u003e\n\u003cp\u003eThere is an option on the left-hand side panel for club transfer. Simply follow the instructions. EA will charge £10 for the transfer, regardless of when you do it (so it is independent of your EA membership fee). The transfer process has to be approved by the EA committee during their monthly meeting; the process can therefore take several weeks. If you have questions, please contact the ISRC membership secretary. \u003c/p\u003e\n\u003ch3\u003e Can anyone buy your training kit?\u003c/h3\u003e\n\u003cp\u003e A: Yes anyone can buy our training kit but only our members can purchase race tops and vests. \u003c/p\u003e\n\u003ch3\u003e Anything else?\u003c/h3\u003e\n\u003cp\u003e A: If there is anything we have left out please feel free to email \u003ca href=\u0022mailto:ItchenSpitfiresRc@gmail.com\u0022\u003eItchenSpitfiresRc@gmail.com\u003c/a\u003e \u003c/p\u003e","ContentConfig":{"Caption":null,"Icon":null,"IconColour":null,"CaptionColour":null,"UnderlineColour":null,"TextColour":null,"FontSize":null,"LineHeight":null,"RequiresLoggedInUser":false,"BottomMargin":0,"PaddingLeft":"0px","PaddingTop":"0px","PaddingRight":"0px","PaddingBottom":"0px","PhoneVisible":true,"TabletVisible":true,"DesktopVisible":true,"CssClass":null,"PageLinkName":null,"PageLinkCaption":null},"ComponentCode":null,"ComponentError":null,"BottomMargin":"0px","PaddingLeft":"0px","PaddingTop":"0px","PaddingRight":"0px","PaddingBottom":"0px","CssClass":null,"ResponsiveClasses":"","PageLinkName":null,"PageLinkCaption":null,"Background":{"Colour":null,"ImageURL":null,"Filter":null,"IsParallax":false,"Image":"","Tint":""},"ImageConfig":{"ImageURL":null,"ObjectFit":"contain","ImageHeight":null,"FrameStyle":null,"BorderRadius":null,"Caption":{"IsActive":false,"Text":null,"SubText":null,"Font":{"Size":null,"Colour":null},"SubFont":{"Size":null,"Colour":null},"Alignment":null,"Position":null,"Margin":null,"BackgroundColour":null,"Blur":false,"Hover":false},"AltText":null,"LinkURL":null,"BottomMargin":0,"PaddingLeft":"10px","PaddingTop":"10px","PaddingRight":"10px","PaddingBottom":"10px","PhoneVisible":true,"TabletVisible":true,"DesktopVisible":true,"CssClass":null,"PageLinkName":null,"PageLinkCaption":null},"IgnoreCache":false}]}],"ColumnSpacing":"0px","BottomMargin":"0px","TopPadding":"0px","IsFullWidth":false,"IsBackgroundFullWidth":false,"Background":{"Colour":null,"ImageURL":null,"Filter":null,"IsParallax":false,"Image":"","Tint":""}}],"PageURL":"https://www.itchenspitfiresrc.co.uk/Cms/Spaces/PUBLIC/Frequently+Asked+Questions?version=4","AllVersions":[],"Comments":[],"UpdatedComments":[],"Spaces":[],"IsWatching":false,"LastViewTime":null,"CanEdit":false,"CanPublish":false,"CanCopy":false,"CanCreateTemplate":false,"CanComment":false,"CanReadComments":false,"CanModerateComments":false,"CanLike":false,"CanWatch":false}
Edit Page Meta Tags
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Configure Advert Component
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Configure News & Announcements Component
The maximum number of announcements to display. There will be a "more" button to allow people to view
more if desired.
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Configure Blog Component
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Configure Carousel Component
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Carousel Elements
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Edit Carousel Item
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Configure Common Links Component
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the usual member visibility restrictions WILL be applied.
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Content
Configure Membership Categories Component
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Defines the colours of the various elements of the component.
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Configure Excel Component
Load Data from Excel
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Enter the HTML that will be generated for each row of data. Use {{Cells.[i].Text}} to access the value in column i of the row. i is the 0-based
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Defines the colours of the various elements of the component.
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Configure Test Component
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Code
Description
Saving
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Change Sign-up Cost Option
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You are setting the cost for to attend the whole series.
£
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will end up with no allocated .
Edit notes for
sign-up:
= required
Amend Event Sign-up Form
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Undo Sign-up Withdrawal
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Move Event Sign-up
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Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
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with what they have already paid.
Move Multiple Sign-ups
Various events
Various dates
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
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for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
If there was already a purchaser for each sign-up then the same purchaser will be used, otherwise the purchaser will be set to the attendee.
To set alternative purchasers, cancel and move each attendee individually.
Issue a RefundClear/Reduce Sign-up Charge
This operation will cancel the associated sign-up purchase(s). How much of a refund do you want to issue?
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Note:
If you do not issue a refund for the full amount, then the member will remain liable for the balance.
Sign-up
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Add-ons
Qty
Product
Cost
Paid to Date
Cancel & Refund?
Event History
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Attendee
Lifecycle Status
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Notes
Updating User
Record Payments
Pay with Tokens
£
Refund Issued
A due refund record has been created. You should go to the Manage Payments page to record
payment of this refund.
Cancel Event
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By default, all attendees will receive a notification that the event has been cancelled.
If you choose not to refund all here, individual full or partial refunds can still be issued manually.
Warning! For payments made directly through myClubhouse integration, this will refund the money immediately. The third-party processors may still keep any fees paid.
Event Cancelled Successfully!
Action Required!
Paid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Unpaid Refunds
The first 20 are shown below.
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Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Un-Cancel Event
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All attendees will receive a notification that the event has been un-cancelled.
Synchronise Sign-ups to Participant List
To be Signed Up
Name
Sign-up
Result
MEMBERJUNIORNON-MEMBER
To be Withdrawn
Name
Withdraw
Result
MEMBERJUNIORNON-MEMBER
Nothing to do.
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accessed by certain club administrators using the Sent Emails page.
Another email address which the recipient can use to contact you.
Other contact details which the recipient can use to contact you e.g. phone number.
Save View Configuration
The code is used in the URL of the page to identify the view to be displayed.
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Select the members, roles, security levels or member lists with which you wish to share the view config.
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they will be able to view and accept or reject the membership offer and proceed with payment.
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You have requested one or more group membership subscriptions. You should now use the
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Request Linked Membership
Add Page to Main Menu
Select the item before which the new menu item should be inserted.
If set, then the menu item will have a dividing line inserted above it.
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